DKIM configuration issue.

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Nomad
Posts: 16
Joined: Thu Jan 11, 2018 5:35 pm

DKIM configuration issue.

Post by Nomad »

Update:

I realize that this is a support forum and don't intend to be rude or disrespectful, but there must be someone out there that has run into this or can assist?

Thanks again...

Good day. We are evaluating ME Enterprise Premium v10.45. All is well and no issues with Install and related admin.

However, we are trying to configure DKIM as per the steps here:
https://www.mailenable.com/documentation/10.0/Professional/Domain_-_DKIM_(DomainKeys).html

We've gone to Servers -> Localhost -> Extensions -> DKIM Properties and DKIM is enabled.

When we go to a particular PO (Message Manager -> PO) and right click we have NO Dkim Tab. There is a postmaster account created for Each Domain, we' restarted the server several times.

Refer to Attached Snapshots.

We've Googled this until our finger bled and all results point to the same steps.

We know this worked, because we have a client running V9 and set it up without issue.

Also, searches on this forum tell the same story.

Where is this bad boy located OR am I missing something.

Thanks all.
Attachments
Domain_Properties.jpg
Domain_Properties.jpg (44.87 KiB) Viewed 3806 times
DKIM_Enabled.jpg
DKIM_Enabled.jpg (39.85 KiB) Viewed 3806 times

Admin
Site Admin
Posts: 1093
Joined: Mon Jun 10, 2002 6:31 pm
Location: Melbourne, Victoria, Australia

Re: DKIM configuration issue.

Post by Admin »

Check under the domain properties, not the postoffice properties. Since the DKIM is domain specific, the configuration is under there, not the postoffice, sorry.

Nomad
Posts: 16
Joined: Thu Jan 11, 2018 5:35 pm

Re: DKIM configuration issue.

Post by Nomad »

Yeah, figured it out. Docs are correct, we did not see domain in brackets (domain)...

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