Impossible to start with new SSL Certificate - Error 0x80092004

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gcampo
Posts: 4
Joined: Thu Jun 13, 2013 9:16 am

Impossible to start with new SSL Certificate - Error 0x80092004

Post by gcampo »

Version on ME : 10.45 Enterprise edition
Server : Windows Server 2016 Standard

I renewed my certificate and install on the server.
Delete old certificate .
IIS recognize new certificate, but when i try to activate it on maileanable i obtain this error:
**** Error 0x80092004 returned by CertFindCertificateInStore
SSL/TLS unable to be used due to error.
ME-E0xxx: [1084] SSL Handshake failed. closing connection.

I already follow the instruction in
https://www.mailenable.com/forum/viewtopic.php?f=3&t=44687
and in
https://www.mailenable.com/kb/content/article.asp?ID=ME020479
I destroy certificate and reinstall....

but still not working

i try to reinstall old certificate but the error remain

I also try to reinstall mailenable

Please help me.

Admin
Site Admin
Posts: 1097
Joined: Mon Jun 10, 2002 6:31 pm
Location: Melbourne, Victoria, Australia

Re: Impossible to start with new SSL Certificate - Error 0x80092004

Post by Admin »

Is the certificate under the Personal certificate store? The error is indicating that the certificate cannot be found. In the MailEnable admin program have you tried selecting the certificate again?

gcampo
Posts: 4
Joined: Thu Jun 13, 2013 9:16 am

Re: Impossible to start with new SSL Certificate - Error 0x80092004

Post by gcampo »

Yes, the certificate is under Computer account/Personale
I've try to delete and reimport certificate and reassign.... but nothing....

cfdynamics
Posts: 153
Joined: Mon May 24, 2010 2:27 pm

Re: Impossible to start with new SSL Certificate - Error 0x80092004

Post by cfdynamics »

Depending on how you have the services configured, you might check to see if "everyone" can read the private key. Have had that issue with services that are set to run with a user's permissions.
Kent Runyan
CFDynamics.com
Providing World Class Hosting Solutions for over two decades.

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