Missing Webmail settings in MailEnable Management Console

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haldrich98
Posts: 83
Joined: Thu Sep 23, 2004 4:06 am

Missing Webmail settings in MailEnable Management Console

Post by haldrich98 » Thu Apr 21, 2005 3:33 am

I was trying to follow these steps from the documentation:
6.7.4 Configuring Web Mail for Multiple Sites
MailEnable allows you to configure Web Mail for each IIS web site hosted on your server. To enable Web Mail on multiple web sites on your server, a virtual directory must be created for each Web Site.

A utility that does this can be found in the MailEnable Administration program in the following location:

MailEnable Management |Servers| localhost | Services | WebMail | Properties | General.
When I go to the location shown, I have no WebMail service listed.
Webmail IS installed and working just fine.

How do I get it to show up again? It was there at some point in the past.

Thanks!

MailEnable-Ian
Site Admin
Posts: 9247
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Post by MailEnable-Ian » Thu Apr 21, 2005 5:37 am

Hi,

Try and rebuild the .MSC file using the instructions in the following KB article to see it fixes the problem:

http://www.mailenable.com/kb/Content/Ar ... D=me020274

regards,

haldrich98
Posts: 83
Joined: Thu Sep 23, 2004 4:06 am

Post by haldrich98 » Thu Apr 21, 2005 1:55 pm

I tried that, but it still doesn't add it in.
I don't get any errors (like the KB mentions), it is just missing that section.

MailEnable-Ian
Site Admin
Posts: 9247
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Post by MailEnable-Ian » Fri Apr 22, 2005 12:07 am

Hi,

Have you checked if the extension is registered? You can check this by navigating in the MMC to File>Add remove snap-ins>Extensions and select Mailenable Management in the snap ins dropdown menu and check to see if the webmail service is in the list and checked.

Have you tried runniong the MeInstaller utility and running the option to re-register the MMC components.

regards,

haldrich98
Posts: 83
Joined: Thu Sep 23, 2004 4:06 am

Post by haldrich98 » Mon Apr 25, 2005 8:44 pm

Yes, I tried both of those things.
I can get "most" of the Admin Utility, just not the section for configuring webmail...

MailEnable-Ian
Site Admin
Posts: 9247
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Post by MailEnable-Ian » Mon Apr 25, 2005 11:31 pm

Hi,

Have you tired re-installing Enterpise and preserving existing settings

regards,

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