Hi All,
We have beeen using Plesk with mail enable for over 2 years but recently changed hosting companies & had to reset up machines. We use imail as main mail package on seperate server.However Mailanable is used by some of our clients & it is used to send mail for our web machine. This was working before in this format.
We are running into a weird problem that on forms - mail is sent as long as we do not host site. However if we host site we are not getting mail & we get an error message. Is there a setting we missed? How can I fix this?
Thanks
Erin
SMTP not working with sites we host but works others - help
-
- Posts: 3
- Joined: Tue Jul 18, 2006 10:52 am
-
- Posts: 3
- Joined: Tue Jul 18, 2006 10:52 am
On screen I get - error '8004020f' /genericContact/genericContactAction.asp, line 126 .
It works fine If I use a domain outside our network like gmail etc... However if I use any domain we host I get above error.
It seems like there must be somethign not set correctly but I am not sure what.
Does this help at all?
Thanks
Erin
It works fine If I use a domain outside our network like gmail etc... However if I use any domain we host I get above error.
It seems like there must be somethign not set correctly but I am not sure what.
Does this help at all?
Thanks
Erin
-
- Posts: 214
- Joined: Wed May 03, 2006 4:02 am
Sounds like a DNS/network problem or misconfiguration.
By any chance are you using GoDaddy as the new webhost?
Try seeing if you can pull up a telnet session and connect straight to your mail server on port 21 and attempt to send an e-mail to a local domain. Also, try running nslookup on any of the local domain names and see what that returns.
By any chance are you using GoDaddy as the new webhost?
Try seeing if you can pull up a telnet session and connect straight to your mail server on port 21 and attempt to send an e-mail to a local domain. Also, try running nslookup on any of the local domain names and see what that returns.
-
- Posts: 3
- Joined: Tue Jul 18, 2006 10:52 am
Still not sure
DNS is setup ok & mail goes to domains ok as long as is not in a form on plesk machine.
Plesk is only being used to send mail from websites (SMTP) . Main mail is imail on other machine.
Any othe ideas?
Plesk is only being used to send mail from websites (SMTP) . Main mail is imail on other machine.
Any othe ideas?
Re: Still not sure
I know this is an old post but did you end up finding the cause of the problem?erinatkins wrote:DNS is setup ok & mail goes to domains ok as long as is not in a form on plesk machine.
Plesk is only being used to send mail from websites (SMTP) . Main mail is imail on other machine.
Any othe ideas?
we have just encountered the same problem and im not sure how to fix it