MEFilter disclaimer adds "i>?" to html messages

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camdenman
Posts: 3
Joined: Mon Sep 14, 2009 6:14 am

MEFilter disclaimer adds "i>?" to html messages

Post by camdenman »

Hi, Just installed v7 with ME 3.6.2. Seems to work fine except that my html disclaimer adds !>? after the original email body and before the disclamer html (I'm using Outlook 2007). Extract from email source code below:

<body lang=EN-GB link=blue vlink=purple>

<div class=Section1>

<p class=MsoNormal>Test<o:p></o:p></p>

</div>

i>?<p>Disclaimer:<br />
If an addressing, or transmission, error has misdirected this email, please notify.... </p>

</body>

Works fine with text emails but tearing my hair out as to why it's inserting these characters in html emails? Hope you can help!

Debugging log looks ok to my untrained eye, copy below (removed email address details etc. before pasting on here for security):

11:59:22 - D1B63FE9C3 - Registration Return Code: 101
11:59:22 - D1B63FE9C3 - Config Registry Key: SOFTWARE\PublicPlanet\MEFilter\Global Settings\
11:59:22 - D1B63FE9C3 - =====================================================================
11:59:22 - D1B63FE9C3 - MEFilter Anti-Spam Filter - Version: 7.0.0
11:59:22 - D1B63FE9C3 - Command Line : D1B63FE9C3BB4C45BCADC8F7815A9536.MAI SMTP
11:59:22 - D1B63FE9C3 - System Path : C:\Program Files\Parallels\Plesk\Mail Servers\Mail Enable\
11:59:22 - D1B63FE9C3 - Data Path : C:\Program Files\Parallels\Plesk\Mail Servers\Mail Enable\
11:59:22 - D1B63FE9C3 - Command Filename: C:\Program Files\Parallels\Plesk\Mail Servers\Mail Enable\Queues\SMTP\Inbound\D1B63FE9C3BB4C45BCADC8F7815A9536.MAI
11:59:22 - D1B63FE9C3 - Message Filename: C:\Program Files\Parallels\Plesk\Mail Servers\Mail Enable\Queues\SMTP\Inbound\Messages\D1B63FE9C3BB4C45BCADC8F7815A9536.MAI
11:59:22 - D1B63FE9C3 - Message Size : 2585
11:59:22 - D1B63FE9C3 - MEFilterDB Database Opened
11:59:22 - D1B63FE9C3 - Connection String: ODBC;DATABASE=MEFilterDB;DSN=MEFilterDB
11:59:22 - D1B63FE9C3 - Sender's IP: xx.xx.x.xxx
11:59:22 - D1B63FE9C3 - SQL Query: METrustedIPsFind 'xx.xx.x.xxx'
11:59:22 - D1B63FE9C3 - Database Error: (-2147217900) - [Microsoft][ODBC Microsoft Access Driver] Invalid SQL statement; expected 'DELETE', 'INSERT', 'PROCEDURE', 'SELECT', or 'UPDATE'.
11:59:22 - D1B63FE9C3 - Sender is Detected As: LOCAL
11:59:22 - D1B63FE9C3 - Looking For 'Senders' Domain Config - Local Sender
11:59:22 - D1B63FE9C3 - Config Registry Key: SOFTWARE\PublicPlanet\MEFilter\Domain Settings\mydomain.com\
11:59:22 - D1B63FE9C3 - No Domain Config Found In The Registry
11:59:22 - D1B63FE9C3 - Text Config File: C:\Program Files\Parallels\Plesk\Mail Servers\Mail Enable\MEFilter\DomainConfig\mydomain.com\MEFilter.Cfg
11:59:22 - D1B63FE9C3 - No Domain Config File Found
11:59:22 - D1B63FE9C3 - ====== Loaded Config Settings ======
11:59:22 - D1B63FE9C3 - Message Splitting Enabled : Yes
11:59:22 - D1B63FE9C3 - Auto Release Enabled : No
11:59:22 - D1B63FE9C3 - Message Holding Filter Enabled : No
11:59:22 - D1B63FE9C3 - Whitelist Filter Enabled : No
11:59:22 - D1B63FE9C3 - IP Blacklist Filter Enabled : No
11:59:22 - D1B63FE9C3 - Blacklist Filter Enabled : No
11:59:22 - D1B63FE9C3 - SPF Filter Enabled : No
11:59:22 - D1B63FE9C3 - Blank Email Filter Enabled : No
11:59:22 - D1B63FE9C3 - Gap Filter Enabled : No
11:59:22 - D1B63FE9C3 - Encrypted Filter Enabled : No
11:59:22 - D1B63FE9C3 - Email Header Filter Enabled : No
11:59:22 - D1B63FE9C3 - Attachment Filter Enabled : No
11:59:22 - D1B63FE9C3 - Spam Filter Enabled : Yes
11:59:22 - D1B63FE9C3 - Spam Delete Filter Enabled : No
11:59:22 - D1B63FE9C3 - SURBL Spam Filter Enabled : No
11:59:22 - D1B63FE9C3 - Spam Exclusion Filter Enabled : No
11:59:22 - D1B63FE9C3 - Message Disclaimers Enabled : Yes
11:59:22 - D1B63FE9C3 - Message Copying Enabled : No
11:59:22 - D1B63FE9C3 - Email Stats Enabled : Yes
11:59:22 - D1B63FE9C3 - Challange/Response Enabled : No
11:59:22 - D1B63FE9C3 - Attachment OCR Enabled : No
11:59:22 - D1B63FE9C3 - OCR Spam Filter Enabled : No
11:59:22 - D1B63FE9C3 - Filter SmartHosted Domains : No
11:59:22 - D1B63FE9C3 - Score Filter Enabled : No
11:59:22 - D1B63FE9C3 - Filter Outgoing Email Enabled : Yes
11:59:22 - D1B63FE9C3 - ====================================
11:59:22 - D1B63FE9C3 - Message To : mydomain@gmail.com
11:59:22 - D1B63FE9C3 - Message From : mydomain@mydomain.com
11:59:22 - D1B63FE9C3 - Message PRA : mydomain@mydomain.com
11:59:22 - D1B63FE9C3 - Message Subject: Test
11:59:22 - D1B63FE9C3 - Checking For Release Message
11:59:22 - D1B63FE9C3 - No Console Release Key Found
11:59:22 - D1B63FE9C3 - Checking For 'Out of Office Reply' Message
11:59:22 - D1B63FE9C3 - No 'Out of Office Reply' Release Key Found
11:59:22 - D1B63FE9C3 - Processing Blank Email Filtering
11:59:22 - D1B63FE9C3 - Processing Message Disclaimers
11:59:22 - D1B63FE9C3 - Disclaimer Header Value: - Looking For: mydomain.com
11:59:22 - D1B63FE9C3 - Disclaimer Added To HTML Body
11:59:22 - D1B63FE9C3 - Disclaimer Added To Text Body
11:59:22 - D1B63FE9C3 - Processing EMail Statistics
11:59:22 - D1B63FE9C3 - SQL Query: MEMailStatsFind 'mydomain@mydomain.com'
11:59:22 - D1B63FE9C3 - SQL Execute: MEMailStatsMasterUpdate '11-Sep-2009 11:59:22','11-Sep-2009 11:54:48',3,6059,3,6059,3,6059,0,0,0,0,0,0,1
11:59:22 - D1B63FE9C3 - Rewriting Email : C:\Program Files\Parallels\Plesk\Mail Servers\Mail Enable\Queues\SMTP\Inbound\Messages\D1B63FE9C3BB4C45BCADC8F7815A9536.MAI
11:59:22 - D1B63FE9C3 - Email Text Size : 48
11:59:22 - D1B63FE9C3 - Email HTML Size : 2502
11:59:22 - D1B63FE9C3 - No Of Body Parts : 2
11:59:22 - D1B63FE9C3 - No Of Attachments : 0
11:59:22 - D1B63FE9C3 - Completed Re-Write Message File: C:\Program Files\Parallels\Plesk\Mail Servers\Mail Enable\Queues\SMTP\Inbound\Messages\D1B63FE9C3BB4C45BCADC8F7815A9536.MAI
11:59:22 - D1B63FE9C3 - SQL Execute: MEEmailTraceAdd '11-Sep-2009 11:59:22','mydomain@gmail.com','mydomain@mydomain.com','mydomain@mydomain.com','','MEFilter Completed',2585,'D1B63FE9C3BB4C45BCADC8F7815A9536.MAI','SMTP','Test','79.69.4.164'
11:59:23 - D1B63FE9C3 - MEFilterDB Database Closed
11:59:23 - D1B63FE9C3 - Processing Has Completed


Many thanks,

Justin

MartynK
Posts: 1376
Joined: Sat Dec 28, 2002 1:12 am
Location: Hong Kong

Post by MartynK »

MEFilter in its own right does not actually add any of its own disclaimer text.

It adds the contents of the .HTML and .txt template files.

camdenman
Posts: 3
Joined: Mon Sep 14, 2009 6:14 am

Post by camdenman »

Thanks for the reply - realise MEFilter doesn't add anything, which is why I'm puzzled. The html file (I've tried several) is very simple, as follows:

Code: Select all

<p>Disclaimer:<br /> 
If an addressing, or transmission, error has misdirected this email, please notify.... </p>
Have also tried the same file with <body> tags & <html> tages included, but same problem.

Perhaps I should re-install the software in case something is corrupted? (although it works fine in all other respects).

Justin

camdenman
Posts: 3
Joined: Mon Sep 14, 2009 6:14 am

Post by camdenman »

Just re-installed and used a fresh html file, works fine!

Not sure what the problem was but fixed anyway. MEFilter is a great piece of software by the way!

Justin

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