webmail

[mathesis]

I remarkable slowness problems for access via webmail.
The login pagian appears faster, but later appear very slowly (up to 10 minutes)
How can I fix the problem ?

[MailEnable-Ian]

Hi,

Do you mean after you login its slow? Usually this would indicate a permissions problem on the MailEnable store and configuration files. Are you running the latest version 9.05 Standard? If not then upgrade to see if the problems persist.

[mathesis]

What permissions do I enable the MailEnable folders and in particular what folders?

[MailEnable-Ian]

Hi,

Run the following commands within a Windows command with admin privileges:

Code: Select all

CACLS "C:\Program Files\Mail Enable\Config" /t /e /g IME_ADMIN:F
CACLS "C:\Program Files\Mail Enable\Queues" /t /e /g IME_ADMIN:F
CACLS "C:\Program Files\Mail Enable\Bad Mail" /t /e /g IME_ADMIN:F
CACLS "C:\Program Files\Mail Enable\Postoffices" /t /e /g IME_ADMIN:F
CACLS "C:\Program Files\Mail Enable\Logging" /t /e /g IME_ADMIN:F 

Replace the above commands with your MailEnable installation paths.

Did you upgrade to version 9.05 as well?

[mathesis]

yes i download a 9.04 version.
I can upgrade to version 9.05 ?

[MailEnable-Ian]

Hi,

Yes you can upgrade to version 9.05. The following can assist you with the upgrade: http://www.mailenable.com/kb/viewarticl ... 020040.htm