Hi,
I recently upgraded my ME Pro 8 on one server from 8.52 to the latest Ver8 8.61 - this version is running W2K8 R2 64 bit.
I now seem to have a permissions error when trying to use webmail.
Can bring up the login screen fine, but on successful login I get this runtime error:
Access to the path 'C:\Program Files (x86)\Mail Enable\POSTOFFICES\xxxxxx.com.au\INDEXROOT\xxxxxx' is denied
This was working previously.
I can login fine with the mobile version of ME Webmail (ie click on Use Mobile Version).
MailAdmin also works fine.
I have run diagnostics which initially said asp.net V4 wasn't enabled so enabled within IIS but still no luck. Diagnostics gives no warning now.
I have rebooted the server, and I have reinstalled 8.61 and selected the option to rebuild permissions, but still no luck.
Can anyone please help me resolve this issue? Would be greatly appreciated...
thanks
Marcus
ME Pro 8.61 Webmail Access is Denied
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- Site Admin
- Posts: 9738
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Re: ME Pro 8.61 Webmail Access is Denied
Hi,
Open a command prompt with admin privileges and run the following commands:
Open a command prompt with admin privileges and run the following commands:
Code: Select all
CACLS "C:\Program Files (x86)\Mail Enable\Postoffices" /t /e /g IME_ADMIN:F
CACLS "C:\Program Files (x86)\Mail Enable\Postoffices" /t /e /g IME_STORE_GROUP:F
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support
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- Posts: 12
- Joined: Thu Oct 25, 2012 5:30 pm
Re: ME Pro 8.61 Webmail Access is Denied
am having this problem as well. And running cacls didnt help. SO frustrated with my upgrade right now.
-
- Site Admin
- Posts: 9738
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Re: ME Pro 8.61 Webmail Access is Denied
Hi,
Log a support ticket under "Upgrade" (free of charge) and provide us with access to the server and we will rectify the problem.
Log a support ticket under "Upgrade" (free of charge) and provide us with access to the server and we will rectify the problem.
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support