Failed to change the status of the mailbox login configuration

[dlloyd]

I am using Mailenable Enterprise Version 9.72. When I attempt to disable any email account, I am getting the message "Failed to change the status of the mailbox login configuration.".

Dan

[MailEnable-Ian]

Hi,

Where are you disabling the mailbox? Is it via the administration console or via the web administration interface? If you create a brand new mailbox and try to disable it do you get the same error?

[dlloyd]

I am working in the administration console. I just added a new mail box and was able to disable and enable the mailbox with no problem. I tried to disable an older mailbox and it failed. When I refreshed the screen, it did show disabled?

I am not sure what is going on with my older mailboxes that would cause this problem.

Danny

[MailEnable-Ian]

Hi,

Try and upgrade to 9.74 to see if the problem continues with existing mailboxes.

[dlloyd]

I upgraded this morning and I still have the same issue.

Danny