Hi
I'm using Mailenable 9.74 enterprise version on a Windows 2008 R2 server.
Scenario:
I want to compose a new mail in webmail.
I want to attach a pdf file. (files can contain Danish characters)
Error:
when using the browse button to attach the pdf file, it ends up using 0 bytes.
Workaround:
when I click the attachment link and attach the pdf file through the new window everything works fine.
Question
Is this a configuration error, if so what can I change or is it an error in the application
Best regards
Jorgen Dissing
webmail attchment error
-
- Site Admin
- Posts: 9738
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Re: webmail attchment error
Hi,
Please lodge a support ticket via the support form below and provide a copy of the attachment file you're trying to upload via the web mail client so we can emulate your problem.
https://www.mailenable.com/support/step1.asp
Please lodge a support ticket via the support form below and provide a copy of the attachment file you're trying to upload via the web mail client so we can emulate your problem.
https://www.mailenable.com/support/step1.asp
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support
-
- Posts: 41
- Joined: Tue Jan 20, 2015 4:57 pm
Re: webmail attchment error
Our users are having the same error regardless of the browser used. Tested browsers: Edge, IE, Chrome and Firefox. The work around was the same as described above using the "Attachment" link. The error only happens when using "Browse" button.