Can anyone provide some information regarding how to track down the source of the issue?MailEnable: Message delivery has been delayed.
Message is waiting at <mymailserver> for delivery to gmail-smtp-in.l.google.com.
The message will be retried for another 29 hours.
Reason: ME-E0029: [<hash?>] DATA Command Failed. Transmit File: Communications Error Transmitting File to gmail.com.
Message headers follow:
Error Sending to Gmail Account
Error Sending to Gmail Account
I recently upgraded to the latest MailEnable version, and am currently experiencing difficulty sending to a Gmail account. I get repeated bounceback messages about a delivery delay, with the following explanation:
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- Site Admin
- Posts: 9738
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Re: Error Sending to Gmail Account
Hi,
What do the SMTP log files report in regards to the SMTP transaction with the Gmail server? From the bounce message details it looks like there problem is the transmitting of the message data. Are you sending from a client machine using a third a party email client? I.e: Outlook? Does the client machine have Antivirus email scanning options enabled? If so try and disable them and then try to resend. If you the client routes via firewall/proxy then this may also be the problem where the connection maybe dropped by the firewall/proxy because of the data being transmitted.
What do the SMTP log files report in regards to the SMTP transaction with the Gmail server? From the bounce message details it looks like there problem is the transmitting of the message data. Are you sending from a client machine using a third a party email client? I.e: Outlook? Does the client machine have Antivirus email scanning options enabled? If so try and disable them and then try to resend. If you the client routes via firewall/proxy then this may also be the problem where the connection maybe dropped by the firewall/proxy because of the data being transmitted.
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support
Re: Error Sending to Gmail Account
Ian, the log files didn't reveal much. The SMTP protocol traffic looks alright, up until the last two lines, which appear to unexpectedly quit, as shown below.MailEnable-Ian wrote:Hi,
What do the SMTP log files report in regards to the SMTP transaction with the Gmail server? From the bounce message details it looks like there problem is the transmitting of the message data. Are you sending from a client machine using a third a party email client? I.e: Outlook? Does the client machine have Antivirus email scanning options enabled? If so try and disable them and then try to resend. If you the client routes via firewall/proxy then this may also be the problem where the connection maybe dropped by the firewall/proxy because of the data being transmitted.
Here's the strange thing - I rebooted the server for some OS updates, and it released the message. Weird. I'm not sure what was blocking it but the reboot appears to have corrected it.DATA DATA 354 Start mail input; end with <CRLF>.<CRLF> 46 6
QUIT QUIT 221 Service closing transmission channel 42 6
Thanks for the help.