Filters working intermittently

Discussions on webmail and the Professional version.
Post Reply
kimdobranski
Posts: 12
Joined: Thu Oct 25, 2012 5:30 pm

Filters working intermittently

Post by kimdobranski » Mon Oct 15, 2018 3:22 pm

I have PRO 9.79

I have one filter looking for phrases in the message body from a word list which notifies sender then deletes message.

a sample of the word list is as follows.

*QuickHookupAlert*
*BangBuddy*
*new ladies profiles*
*Instacheat*
*QuickSexRequest*
*Celebrex*
*pharmacy*
*Amoxil*
*ED medication*
*[SPAM]*


Problem is it works sometimes and not others. I checked the log and there are some entries showing it captured emails, but other times the email gets skipped.

Any ideas?

MailEnable-Ian
Site Admin
Posts: 8951
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Filters working intermittently

Post by MailEnable-Ian » Thu Nov 08, 2018 12:35 am

Hi,

First step is to upgrade 9.81 from our downloads page to see if this resolves the problem as there fixes to MailEnable core services that you need to apply.

http://www.mailenable.com/downloadprevious.asp
Regards,

Ian Margarone
MailEnable Support

Post Reply