Purge Specific Accounts

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rtillie
Posts: 8
Joined: Wed Oct 20, 2010 3:39 pm

Purge Specific Accounts

Post by rtillie » Tue Jun 18, 2019 3:36 pm

Has anyone created, or does anyone know of a way, to purge the inbox of specific accounts. I have some users (all the mailboxes start with the word "store") and I would like to delete all email in their inbox older then 30 days. The purge utility won't work because it does all email inboxes. I could run a script that looked at the parent folder name and if it contained "store" delete the messages. But if I am not mistaken, the client won't update correctly unless I also deleted the index.xml file. The problem with that is that in the past when I have done this, all the message left in the inbox become unread again. For reference we are running MailEnable Enterprise Premium v 10.15.

MailEnable-Ian
Site Admin
Posts: 8934
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Purge Specific Accounts

Post by MailEnable-Ian » Wed Jun 19, 2019 12:28 am

Hi,

The first step is to upgrade your MailEnable version to the latest on our downloads page.

The web mail client contains an "Archive/Purge" option when you right click on a folder. It allows you to purge messages using criteria of days old, subject, or sender address.
Regards,

Ian Margarone
MailEnable Support

rtillie
Posts: 8
Joined: Wed Oct 20, 2010 3:39 pm

Re: Purge Specific Accounts

Post by rtillie » Thu Jun 27, 2019 12:07 pm

We are running version 10.25 as of last night. So I would need to login into 51 accounts and use the purge function, am I understanding that correctly?

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