missing SMTP activity log from previous day

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bozak
Posts: 50
Joined: Fri Jun 20, 2003 9:36 pm

missing SMTP activity log from previous day

Post by bozak »

Hi.

I have an issue (probably caused by plesk), where the previous day's SMTP activity log, gets erased.

ie when I looked at the SMTP logs last night, I could see the on for 12/2.

At about 2 am on 12/3, I could see the SMTP activity log for both 12/2 and 12/3.

Now it is 10AM on 12/3, and there is no log file for 12/2.


I've never seen mailEnable exhibit this behaviior on its, own, so I'm wondering if it is a problem with Plesk.


I need to keep more than 1 days, SMTP log. Is there a setting that could make ME remove log files after 1 day. If so, where is it?




thank you.

MailEnable
Site Admin
Posts: 4441
Joined: Tue Jun 25, 2002 3:03 am
Location: Melbourne, Victoria Australia

Post by MailEnable »

MailEnable does not purge the logs. So, it is almost certainly a plesk function. I believe others have reported having a similar issue on the forum.
Regards, Andrew

bozak
Posts: 50
Joined: Fri Jun 20, 2003 9:36 pm

thank you andrew

Post by bozak »

I did not imagine that it was an ME issue.

ME is never the problem ... you guys rock.

I'll look on plesk forums and see if they know what's up.

cheers.

darkform
Posts: 8
Joined: Thu Dec 18, 2008 3:50 pm

Post by darkform »

hi bozak,

Did you (or anyone else as it's been years posted) manage to find a solution for this problem ? I' having excatly the same..

thanks,

scngan
Posts: 446
Joined: Fri Dec 30, 2005 1:27 pm

Post by scngan »

this is a plesk issue. when plesk statistics schedule run, it will delete the logfile.

darkform
Posts: 8
Joined: Thu Dec 18, 2008 3:50 pm

Post by darkform »

scngan wrote:this is a plesk issue. when plesk statistics schedule run, it will delete the logfile.
Yeah think so too. I find this article in swsoft knowledgebase a while ago but I'm not sure to apply that reg change as my plesk version is 8.1. The article says it applies to version 8.3

http://kb.parallels.com/en/3545

thanks,

darkform
Posts: 8
Joined: Thu Dec 18, 2008 3:50 pm

Post by darkform »

update:
I tried those registry changes and that won't work in Plesk 8.1
Problem still continiues.

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