I have MailEnable Pro (latest release) and I have an issue where alot of the emails I receive Im receiving multiple times.
Its almost like the sending mailserver fails to acknowledge the message was sent successfully and therefore keeps trying.
Any ideas ?
Cheers
FrogSkin
Receiving Multiple of the same email.
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- Posts: 1
- Joined: Mon Mar 12, 2007 6:00 am
Receiving Multiple of the same email.
Hi,
I have customer that complains about he is getting the same mail multiple times from mailing lists. It is mailing lists from IBM & OKI. He contacted Oki and they told him that it was my mail server that looses the connection, which causes their mail server to resend the mail. I have just experienced the same with mails from a Danish flight company, but I really don't think my server looses the connection. Then I would have problems with web and remote backups as well....
Any suggestions?
/Torben Riis
I have customer that complains about he is getting the same mail multiple times from mailing lists. It is mailing lists from IBM & OKI. He contacted Oki and they told him that it was my mail server that looses the connection, which causes their mail server to resend the mail. I have just experienced the same with mails from a Danish flight company, but I really don't think my server looses the connection. Then I would have problems with web and remote backups as well....
Any suggestions?
/Torben Riis
Regards
Torben Riis
Torben Riis
Duplicate Emails
Hi
I have had the same problem from time to time, dont know what the cause is but I restart the server running Mail Enable and the probblem disappears. Its happened about 4 times over the past 6 months
I have had the same problem from time to time, dont know what the cause is but I restart the server running Mail Enable and the probblem disappears. Its happened about 4 times over the past 6 months
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- Posts: 4
- Joined: Sat Oct 14, 2006 1:05 pm
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- Site Admin
- Posts: 9738
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Hi,
Firstly I would strongly recommend upgrading to the latest version of MailEnable Professional 2.37.
Once upgraded navigate to the SMTP properties and ensure that under the option for "reverse URL blacklisting" you only have the following blacklist configured "spamhausSBL-XBL".
If the problem persists after reviewing the above then ensure that no MTA pickup events are enabled and that resident AV filtering is disabled. More information can be found in the following KB article: http://www.mailenable.com/kb/Content/Ar ... D=me020470
regards,
MailEnable Support.
Firstly I would strongly recommend upgrading to the latest version of MailEnable Professional 2.37.
Once upgraded navigate to the SMTP properties and ensure that under the option for "reverse URL blacklisting" you only have the following blacklist configured "spamhausSBL-XBL".
If the problem persists after reviewing the above then ensure that no MTA pickup events are enabled and that resident AV filtering is disabled. More information can be found in the following KB article: http://www.mailenable.com/kb/Content/Ar ... D=me020470
regards,
MailEnable Support.