Hello,
I have about 35 email domains setup and most of the users from multiple domains have complained about their email clients, mostly but not exclusively Microsoft Outlook, prompting them for passwords that are correctly stored or rejecting valid passwords. The problem is worse some days than others but they will be prompted up to 10 times a day.
Is this a configuration error with Mail Enable or another server issue?
Password Prompting Issue
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- Site Admin
- Posts: 9738
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Hi,
exact same problem here!
I my case, only users which receive mail from same account onto 2 computers, report this problem. Might it be related to 2 computers accessing same mailbox at the same time?
Here is extract from POP Service LOG at one of these moments:
exact same problem here!
I my case, only users which receive mail from same account onto 2 computers, report this problem. Might it be related to 2 computers accessing same mailbox at the same time?
Here is extract from POP Service LOG at one of these moments:
Code: Select all
04/23/09 09:07:04 User user@domain.com tried to log in, but not a valid username/password combination
04/23/09 09:07:04 (recv) socket [684] Host 123.123.123.123 disconnected.
04/23/09 09:07:08 User user@domain.com tried to log in, but not a valid username/password combination
04/23/09 09:07:08 (recv) socket [988] Host 123.123.123.123 disconnected.
04/23/09 09:07:09 User user@domain.com tried to log in, but not a valid username/password combination
04/23/09 09:07:09 (recv) socket [620] Host 123.123.123.123 disconnected.
04/23/09 09:07:10 User user@domain.com tried to log in, but not a valid username/password combination
04/23/09 09:07:10 (recv) socket [800] Host 123.123.123.123 disconnected.
04/23/09 09:07:12 User user@domain.com tried to log in, but not a valid username/password combination
04/23/09 09:07:12 (recv) socket [684] Host 123.123.123.123 disconnected.
04/23/09 09:07:13 User user@domain.com tried to log in, but not a valid username/password combination
04/23/09 09:07:13 (recv) socket [988] Host 123.123.123.123 disconnected.
OUCH!!!
I just found out, that somebody hacked into my account and changed settings and password!
Password was set to teamgameover and friendly name to rasta. Holly molly...
After checking out other mailboxes with same problem, all hava something in common: 2nd or 3rd computer, which is retreiving mail, is either mobile cellphone, or wireless notebook, connected to some unsecured Wireless.
Which means, hackers are everywhere, so be carefull!
ADDED LATER:
Thinking of how could hacker change password and friendly name...the only way is to login to WEBMAIL.
Is there any way to track password changes through webmail? I mean, to track WHO and from WHICH IP changed WHAT.
Any idea?
I just found out, that somebody hacked into my account and changed settings and password!
Password was set to teamgameover and friendly name to rasta. Holly molly...
After checking out other mailboxes with same problem, all hava something in common: 2nd or 3rd computer, which is retreiving mail, is either mobile cellphone, or wireless notebook, connected to some unsecured Wireless.
Which means, hackers are everywhere, so be carefull!
ADDED LATER:
Thinking of how could hacker change password and friendly name...the only way is to login to WEBMAIL.
Is there any way to track password changes through webmail? I mean, to track WHO and from WHICH IP changed WHAT.
Any idea?
Same Exact problem
We have the same exact problem on ME Enterprise 3.61
DOes anyone have any ideas?
DOes anyone have any ideas?
Re: Password Prompting Issue
Same problem here - plesk 9x for windows with mailenable, quite frequently some mailboxes keep popping up messages that password entered is wrong. As soon as we change password for mailbox it starts working but something changes somewhere. No blackberry or smartphones but still the same.
Is there any tracking of password changes in mailenable logs anywhere? I haven't been able to find it so far.
Is there any tracking of password changes in mailenable logs anywhere? I haven't been able to find it so far.