Webmail semi-functioning

Discussion regarding the Standard version.
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paarlberg
Posts: 1071
Joined: Tue Mar 02, 2004 7:33 pm
Location: Atlanta, GA, USA

Webmail semi-functioning

Post by paarlberg » Sat Dec 17, 2011 8:10 pm

I just installed ME Standard 6 on Win2008 R2. Everything is installed and seems to be functioning except for Webmail.

I get to the logon screen and it is missing all the graphics and buttons for logon. The form fields are there.

Due to the missing buttons, I am unable to logon to webmail. Not sure if it is something with IIS7.x or not.

I have tried setting the Base, Skin, PO and Language for the site with no luck.

MailEnable-Ian
Site Admin
Posts: 9220
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Webmail semi-functioning

Post by MailEnable-Ian » Mon Dec 19, 2011 2:59 am

Hi,

Was this a clean install of Standard version 6? Did you have any other version previously installed on the server?
Regards,

Ian Margarone
MailEnable Support

paarlberg
Posts: 1071
Joined: Tue Mar 02, 2004 7:33 pm
Location: Atlanta, GA, USA

Re: Webmail semi-functioning

Post by paarlberg » Mon Dec 19, 2011 12:48 pm

It was an upgrade from version 5. The previous did not have webmail enabled. The client wanted to add webmail so they could setup out of office replies without calling me every time.

MailEnable-Ian
Site Admin
Posts: 9220
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Webmail semi-functioning

Post by MailEnable-Ian » Mon Dec 19, 2011 11:22 pm

Hi,

Private message me with server access and I'll take a quick look.
Regards,

Ian Margarone
MailEnable Support

paarlberg
Posts: 1071
Joined: Tue Mar 02, 2004 7:33 pm
Location: Atlanta, GA, USA

Re: Webmail semi-functioning

Post by paarlberg » Tue Dec 20, 2011 11:44 am

PM sent

MailEnable-Ian
Site Admin
Posts: 9220
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Webmail semi-functioning

Post by MailEnable-Ian » Wed Dec 21, 2011 12:58 am

Hi,

The fix was the following: http://www.mailenable.com/kb/Content/Ar ... D=me020545

After installing the IIS feature I accessed the "handler mappings" properties for the "MailEnable webmail" website and selected the option "Revert to parent". Then restart IIS and was able to access the interface.
Regards,

Ian Margarone
MailEnable Support

paarlberg
Posts: 1071
Joined: Tue Mar 02, 2004 7:33 pm
Location: Atlanta, GA, USA

Re: Webmail semi-functioning

Post by paarlberg » Wed Dec 21, 2011 1:48 pm

That did it, thank you

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