I have a new customer that is interested in using the Exchange/ActiveSync features of ME. We have not yet implemented this feature, and I have some concerns about whether or not we really want to take on the additional support burden and storage requirements this will entail. We currently host POP/IMAP email mostly as a convenience to our web hosting customers to give them a single point of contact for support. We provide around 250MB per mailbox of storage (a pittance compared to the likes of Gmail, etc., I know). I'm thinking to be useful we are going to need to allow for at least 1GB of storage per mailbox for customers using Exchange/ActiveSync, which we can do. My biggest concern is with an influx of support calls related to the new functionality.
I'm looking for opinions/experiences from ME admins that provide email hosting to customers using the ActiveSync feature. Things I'm curious about are:
1. Your overall opinion/experience with the maturity and stability of the feature - have you seen a lot of additional time spent on administering/supporting this feature?
2. How difficult did you find the install/config process to get things up, running and stable?
3. Do your users find it fairly intuitive to use, or do you wind up hand-holding a lot of people and answering myriad questions?
4. From a server resource standpoint, have you seen an appreciable difference in memory usage/ CPU load, I/O, etc. on your server?
5. General overall thoughts or advice?
Thanks in advance.
Opinions/Advice Requested: Activesync
Re: Opinions/Advice Requested: Activesync
hello
we have Windows Server 2012 R2 + ME8.51 Enterprise Premium + EAS
we just use it for our own Domain (~150 Clients, ~10 EAS-Clients)
also autodiscovery works with most Clients
the only Problem we have is with oulook2013, where mails with appointments are not shown correctly
except the one mentioned Point, it works great.
hope it helps
we have Windows Server 2012 R2 + ME8.51 Enterprise Premium + EAS
we just use it for our own Domain (~150 Clients, ~10 EAS-Clients)
until now EAS works quite well with iphone, android, windows-phone, OutlookYour overall opinion/experience with the maturity and stability of the feature - have you seen a lot of additional time spent on administering/supporting this feature?
also autodiscovery works with most Clients
the only Problem we have is with oulook2013, where mails with appointments are not shown correctly
except the one mentioned Point, it works great.
activating the EAS-licences was easy, autodiscovery was a bit tricky, but as i know this process has been improvedHow difficult did you find the install/config process to get things up, running and stable?
some Clients use IMAP, WebDAV and LDAP ... that is much more complex that just connecting to one EAS-AccountDo your users find it fairly intuitive to use, or do you wind up hand-holding a lot of people and answering myriad questions?
NO - BUT the Server we use is supersized compared to our usageFrom a server resource standpoint, have you seen an appreciable difference in memory usage/ CPU load, I/O, etc. on your server?
you can activate a 30-day test-period where you just can test anything, use it!General overall thoughts or advice?
hope it helps
Re: Opinions/Advice Requested: Activesync
Your response is much appreciated - thanks!
-Mike
-Mike