Discussions on webmail and the Professional version.
support wrote:The release with the COM+ Surrogate fix is available.
Richard, with respect to your issues - these issues are isolated ONLY to your machine (ie: no one else has reported these issues before). Furthermore, your issues (in as much that I have read of them) appear not to inhbiting the functionality of the application.
Consider that MailEnable as an application must make some assumptions about the underlying platform on which it is installed - the environment/operating platform must also be stable. In previous threads it seems that you have asjusted COM+ permissions etc - this can clearly cause issues and are very difficult to diagnose. Eg: In terms of supporting people with specific issues, we can only send patches in an attempt to aquire more informatoion about any configuaration anomolies that may prevent the software from functioning.
The alternative is for us to inspect your machine rather than sending you patches as part of an interative diagnostic process (which in your case is exactly what has been happening).
As mentioned in private email...the problems have disappeared since we dumped the old server/ME installation. We've moved our mailserver into the same datacenter as our other servers, and after the new installations on new boxes...no problems...yet.
Of course, we're a bit hesitant to update to the latest Pro version...but I expect we'll be setting up a test server for it soon.
By the way...has anyone with com surrogate errors had any problems since updating to the recent Pro release?