Mail Failure to hotmail / yahoo

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Merit
Posts: 29
Joined: Wed Mar 24, 2004 6:42 am

Mail Failure to hotmail / yahoo

Post by Merit » Tue Apr 13, 2004 11:40 pm

More and more we are encountering problems sending to Hotmail and sometimes Yahoo accounts as well. It seems that hotmail fails most frequently (very randomly though). Most messages get through but some get stuck in the queue for a few hours or result in the following delivery failure message:

***************************************

MailEnable: Message Delivery Failure.

The following recipient(s) could not be reached:

[SMTP:someuser@hotmail.com]: 354 Start mail input; end with <CRLF>.<CRLF>

***************************************

Note that the real addresses have been replaced with someuser@

MailEnable Pro v1.17
Reverse DNS active and verified with DNSSTUFF.COM
Dell PowerEdge 2600 w/ Intel Pro 1000XT

I'd really appreciate ANY help in figuring this out :)

***************************************

** DEBUG LOG **
04/12/04 17:11:37 ME-E0010: [3A807B5DB2294992816B898B6FEEC4.MAI] Outbound Error receiving response from remote server (error 10054).
04/12/04 17:11:37 ME-I0148: [3A807B5DB2294992816B898B6FEEC4.MAI] DATE (DATA Termination) command returned .
04/12/04 17:11:37 ME-E0146: [3A807B5DB2294992816B898B6FEEC4.MAI] DATA Command Failed.
04/12/04 17:11:37 ME-E0008: [3A807B5DB2294992816B898B6FEEC4.MAI] Outbound, could not send the command to the server (error 10054).
04/12/04 17:11:37 ME-E0033: [3A807B5DB2294992816B898B6FEEC4.MAI] DATA Transmission failed.
04/12/04 17:11:37 ME-E0060: [3A807B5DB2294992816B898B6FEEC4.MAI] - System could not be delivered to its target domain (hotmail.com). Message returned to Sender.
04/12/04 17:11:37 ME-I0119: Domain [ccfftoronto.ca] has used local loopback address [127.0.0.1] because it is hosted locally and could not be resolved using DNS settings.
04/12/04 17:11:37 ME-I0026: [3A807B5DB2294992816B898B6FEEC4.MAI] Sending message
04/12/04 17:11:37 ME-I0119: Domain [ccfftoronto.ca] has used local loopback address [127.0.0.1] because it is hosted locally and could not be resolved using DNS settings.
04/12/04 17:11:37 ME-I0101: Local Delivery: Address ([SMTP:someuser@ccfftoronto.ca]) is local.
04/12/04 17:11:37 ME-I0149: 3849C49B8BBC44FD92F0FB58C84D82.MAI was dispatched successfully
04/12/04 17:11:37 ME-I0074: (Debug) [388] end of conversation
04/12/04 17:11:37 ME-I0049: [3A807B5DB2294992816B898B6FEEC4.MAI] Send Completed Successfully

** ACTIVITY LOG **
04/12/04 17:09:34 SMTP-OU 3A807B5DB2294992816B898B6FEEC4.MAI 376 64.4.50.239 CONN 220 mc3-f17.hotmail.com Microsoft ESMTP MAIL Service, Version: 5.0.2195.6824 ready at Mon, 12 Apr 2004 14:09:44 -0700 0 121
04/12/04 17:09:35 SMTP-OU 3A807B5DB2294992816B898B6FEEC4.MAI 376 64.4.50.239 EHLO EHLO mail.meritwebhosting.com 250-mc3-f17.hotmail.com (02.04.01.0013) Hello [69.28.197.226] 31 206
04/12/04 17:09:35 SMTP-OU 3A807B5DB2294992816B898B6FEEC4.MAI 376 64.4.50.239 MAIL MAIL FROM:<someuser@ccfftoronto.ca> SIZE=146691 250 someuser@ccfftoronto.ca....Sender OK 47 40
04/12/04 17:09:36 SMTP-OU 3A807B5DB2294992816B898B6FEEC4.MAI 376 64.4.50.239 RCPT RCPT TO:<someuser@hotmail.com> 250 someuser@hotmail.com 36 31
04/12/04 17:09:37 SMTP-OU 3A807B5DB2294992816B898B6FEEC4.MAI 376 64.4.50.239 DATA DATA 354 Start mail input; end with <CRLF>.<CRLF> 6 46
04/12/04 17:11:37 SMTP-IN 3849C49B8BBC44FD92F0FB58C84D82.MAI 388 127.0.0.1 220 mail.meritwebhosting.com SMTP Ready 04/12/04 17:11:37 0 0
04/12/04 17:11:37 SMTP-OU 3A807B5DB2294992816B898B6FEEC4.MAI 432 127.0.0.1 CONN 220 mail.meritwebhosting.com SMTP Ready 04/12/04 17:11:37 0 59
04/12/04 17:11:37 SMTP-IN 3849C49B8BBC44FD92F0FB58C84D82.MAI 388 127.0.0.1 EHLO EHLO mail.meritwebhosting.com 250-mail.meritwebhosting.com [127.0.0.1], this server offers 4 extensions 136 31
04/12/04 17:11:37 SMTP-OU 3A807B5DB2294992816B898B6FEEC4.MAI 432 127.0.0.1 EHLO EHLO mail.meritwebhosting.com 250-mail.meritwebhosting.com [127.0.0.1], this server offers 4 extensions 31 136
04/12/04 17:11:37 SMTP-IN 3849C49B8BBC44FD92F0FB58C84D82.MAI 388 127.0.0.1 MAIL MAIL FROM:<POSTMASTER@ccfftoronto.ca> SIZE=147130 250 Requested mail action okay, completed 43 51
04/12/04 17:11:37 SMTP-OU 3A807B5DB2294992816B898B6FEEC4.MAI 432 127.0.0.1 MAIL MAIL FROM:<POSTMASTER@ccfftoronto.ca> SIZE=147130 250 Requested mail action okay, completed 51 43
04/12/04 17:11:37 SMTP-IN 3849C49B8BBC44FD92F0FB58C84D82.MAI 388 127.0.0.1 RCPT RCPT TO:<someuser@ccfftoronto.ca> 250 Requested mail action okay, completed 43 33
04/12/04 17:11:37 SMTP-OU 3A807B5DB2294992816B898B6FEEC4.MAI 432 127.0.0.1 RCPT RCPT TO:<someuser@ccfftoronto.ca> 250 Requested mail action okay, completed 33 43
04/12/04 17:11:37 SMTP-IN 3849C49B8BBC44FD92F0FB58C84D82.MAI 388 127.0.0.1 DATA DATA 354 Start mail input; end with <CRLF>.<CRLF> 46 6
04/12/04 17:11:37 SMTP-OU 3A807B5DB2294992816B898B6FEEC4.MAI 432 127.0.0.1 DATA DATA 354 Start mail input; end with <CRLF>.<CRLF> 6 46
04/12/04 17:11:37 SMTP-OU 3A807B5DB2294992816B898B6FEEC4.MAI 432 127.0.0.1 DATE 250 Requested mail action okay, completed 147141 43
04/12/04 17:11:37 SMTP-IN BD977305B4BF44ACB44559ADA7B644.MAI 388 127.0.0.1 QUIT QUIT 221 Service closing transmission channel 42 6
04/12/04 17:11:37 SMTP-OU 3A807B5DB2294992816B898B6FEEC4.MAI 432 127.0.0.1 QUIT QUIT 221 Service closing transmission channel 6 42

** W3C LOG **
2004-04-12 17:08:54 65.92.148.98 SMTP-IN ccfftoronto.ca 192.168.1.3 392 RCPT RCPT+TO:+<someuser@hotmail.com> 250+Requested+mail+action+okay,+completed MERIT2600 43 37 someuser@ccfftoronto.ca
2004-04-12 17:08:58 65.92.148.98 SMTP-IN ccfftoronto.ca 192.168.1.3 392 RSET RSET 250+Requested+mail+action+okay,+completed MERIT2600 43 6 someuser@ccfftoronto.ca
2004-04-12 17:09:08 65.92.148.98 SMTP-IN ccfftoronto.ca 192.168.1.3 392 MAIL MAIL+FROM:+<someuser@ccfftoronto.ca> 250+Requested+mail+action+okay,+completed MERIT2600 43 36 someuser@ccfftoronto.ca
2004-04-12 17:09:08 65.92.148.98 SMTP-IN ccfftoronto.ca 192.168.1.3 392 RCPT RCPT+TO:+<someuser@hotmail.com> 250+Requested+mail+action+okay,+completed MERIT2600 43 37 someuser@ccfftoronto.ca
2004-04-12 17:09:08 65.92.148.98 SMTP-IN ccfftoronto.ca 192.168.1.3 392 DATA DATA 354+Start+mail+input;+end+with+<CRLF>.<CRLF> MERIT2600 46 6 someuser@ccfftoronto.ca
2004-04-12 17:09:10 65.92.148.98 SMTP-IN ccfftoronto.ca 192.168.1.3 392 DATA DATA 354+Start+mail+input;+end+with+<CRLF>.<CRLF> MERIT2600 43 146567 someuser@ccfftoronto.ca
2004-04-12 17:09:13 65.92.148.98 SMTP-IN ccfftoronto.ca 192.168.1.3 392 QUIT QUIT 221+Service+closing+transmission+channel MERIT2600 42 6 someuser@ccfftoronto.ca
2004-04-12 17:09:34 64.4.50.239 SMTP-OU Unknown 376 CONN MERIT2600 0 121
2004-04-12 17:09:35 64.4.50.239 SMTP-OU Unknown 376 EHLO 220+mc3-f17.hotmail.com+Microsoft+ESMTP+MAIL+Service,+Version:+5.0.2195.6824+ready+at++Mon,+12+Apr+2004+14:09:44+-0700+ MERIT2600 31 206
2004-04-12 17:09:35 64.4.50.239 SMTP-OU Unknown 376 MAIL EHLO+mail.meritwebhosting.com 250-mc3-f17.hotmail.com+(02.04.01.0013)+Hello+[69.28.197.226] MERIT2600 47 40
2004-04-12 17:09:36 64.4.50.239 SMTP-OU Unknown 376 RCPT MAIL+FROM:<someuser@ccfftoronto.ca>+SIZE=146691 250+someuser@ccfftoronto.ca....Sender+OK MERIT2600 36 31
2004-04-12 17:09:37 64.4.50.239 SMTP-OU Unknown 376 DATA RCPT+TO:<someuser@hotmail.com> 250+someuser@hotmail.com+ MERIT2600 6 46

Merit
Posts: 29
Joined: Wed Mar 24, 2004 6:42 am

Post by Merit » Wed Apr 14, 2004 5:31 am

Hmmm seems others are having this issue as well :?

http://forum.mailenable.com/viewtopic.php?t=3985

Guest

Post by Guest » Tue Apr 27, 2004 12:07 am

I'd love to here an answer to this. This seems to be a problem for a lot of people.

Guest

Post by Guest » Tue Apr 27, 2004 12:09 am

In addition it seems the @hotmail address in the Out Bound Query have trouble being resent. It "retry" count stays at 0 even if you right click and "Send Now"

jammin
Posts: 30
Joined: Sun Jun 29, 2003 8:06 am

Post by jammin » Wed May 12, 2004 12:26 am

Did installing 1.18 solve your problem?

Merit
Posts: 29
Joined: Wed Mar 24, 2004 6:42 am

Post by Merit » Wed May 12, 2004 1:48 am

I haven't had any problems since :D

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