SUMMARY

How to resolve Error (-2147013894) that is displayed in the SMTP log files.

SYMPTOMS

The SMTP Connector reports the following error:

Domain Resolution Error (-2147013894)

DETAIL

This Domain Resolution Error occurs when the SMTP Outbound mail agent is unable to contact the DNS host. In this case, the message is re-queued for a future send attempt.

An example entry in the Debug Log follows:

04/10/02 22:43:48 Error (-2147013894): Could not resolve MX list for domain mailenable.com

SOLUTION

Check network connectivity by pinging the DNS servers. If there is only a single DNS Server entered in the SMTP Connector properties, consider adding an additional server.

MORE INFORMATION

Which DNS Server to use?: http://www.mailenable.com/kb/content/article.asp?ID=ME020043