Some network cards may cause communications failures with MailEnable
SYMPTOMS
Excessive 10054 Errors in logs and Windows Blue screen of death.
CAUSE
The following card/driver combinations have been identified in exposing undesirable behaviour with MailEnable:
| Card Description | Manufacturer | Driver Version | Driver Date | Notes |
| VIA PCI 10/100Mb Fast Ethernet Adapters (VT6102 and VT6103) and VIA Rhine Adapters | VIA Technologies | 2.68.0.299 | 10/22/2001 | Excessive 10054 Errors. Some network
card/driver combinations randomly cause transmission failures with
outbound data (Remote Connection Reset socket errors). This issue appears
only with specific models of cards. Mail servers are more susceptible to
10054 errors because once the connection is dropped, the entire
transaction is must be resent. Other operations, like file copies etc,
typically accommodate such errors with connection retries, etc. This may be
resolved by using manufacturers drivers. MailEnable has reproduced this issue and can confirm the following solution: Open Start|Settings|Network and Dialup Connections Then select the network connection that is servicing MailEnable. Right click on it and select Properties. Click on the Configure button. Click the Advanced Tab Change the setting for "Optimised for Performance" to Disabled. |
| Linksys LNE100TX(v5) Fast Ethernet Adapter | LynkSys | 2.10.402.2001 | (not known) | Can cause blue screen errors. May be resolved by using chip manufacturers drivers. |
Note: Problems with VIA and LinkSys Cards outlined in this article have been confirmed to be issues with servers other than MailEnable.
RESOLUTION
VIA PCI 10/100Mb Fast Ethernet Adapters (VT6102 and VT6103) and VIA Rhine Adapters:
MailEnable has reproduced this issue and can confirm
the following solution:
1. Open Start|Settings|Network and Dialup
Connections
2. Then select the network connection that is servicing
MailEnable. Right click on it and select Properties.
3. Click on the
Configure button.
4. Click the Advanced Tab
5. Change the setting for
"Optimised for Performance" to Disabled.
Linksys LNE100TX(v5) Fast Ethernet Adapter:
May be resolved by using chip manufacturers drivers.
MORE INFORMATION
Timeout issues with old 10/100 Netgear Network Cards: http://www.mailenable.com/kb/content/article.asp?ID=ME020041
When sending an email, Blue Screen of Death crash occurs: http://www.mailenable.com/kb/content/article.asp?ID=ME020057
| Product: | MailEnable (All Versions) |
| Category: | Environment |
| Article: | ME020077 |
| Module: | Other |
| Keywords: | Network,card,NIC,VIA,PCI,Linksys,10054,error,errors |
| Class: | PRB: Product Problem or Issue |
| Created: | 25/02/2003 1:47:00 PM |
| Revised: | Wednesday, May 4, 2016 |
| Author: | MailEnable |
| Publisher: | MailEnable |
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