SYMPTOMS

Web mail fails with Error 0178 : 80070005 with Windows .NET Server 2003

CAUSE

This error occurs because of the default security settings used within Component Services with Windows 2003.

RESOLUTION

This issue may be resolved using the MEInstaller application to refresh the configuration instructions that follow:

Using the MailEnable Installer to Update System Components:

1. Using Explorer, browse to the C:\Program Files\Mail Enable\BIN directory and select the file called "MEInstaller.exe"

Note: A menu should be displayed. If the menu is not displayed, download and replace the copy of "MEInstaller.exe" with the one available at http://www.mailenable.com/hotfix/MeInstaller.zip

2. Select the component that to be refreshed/re-installed (web mail, web admin)
3. Click the Execute button and wait for the component to be updated.
4. Click on the button to view the installation log and check for errors. (If there are any errors, please review the log and search the MailEnable Knowledge Base for any error codes).
5. Close the application and see if the problem has been rectified.

The manual procedure follows: This error occurs because of the default security settings used within Component Services with Windows 2003 . Note: All paths listed here are for Windows Server 2003 (RC2). To resolve this issue, change the following setting in component services: Administrative Tools -> Component Services -> Computers -> My Computer -> COM+ Applications -> Mail Enable -> Properties -> Security Tab -> "Enforce Access Checks for this Application". This setting must be turned off. It is disabled by default in previous versions of Windows. A reboot of the server is usually not required when changing this setting. If the above action does not resolve the issue, ensure that the IME_ADMIN account has Read and Execute permission to the files located in the C:\Program Files\Mail Enable\BIN directory. Special thanks to Ross Baker (www.communitypc.com.au) for resolving this issue MORE INFORMATION

Using the MailEnable MEInstaller.exe utility: http://www.mailenable.com/kb/content/article.asp?ID=ME020314

Error ASP 0178 using the MEMail.Message component from Web Pages:http://www.mailenable.com/kb/content/article.asp?ID=ME020145