MailEnable can be uninstalled using Add/Remove Programs under the Windows control panel. If for some reason this is not possible, the following article outlines how to manually uninstall MailEnable. MailEnable also creates data files after installation on your server, these will not be automatically removed on uninstall (i.e. emails received are not deleted when you uninstall the product). If you wish to remove this information, you will need to also delete these MailEnable directories, as explained in Step 7 below.
First attempt to run the uninstall the application using the
Add/Remove Programs control panel applet - this should remove all components
with the exception of configuration data.
The following procedure
can be applied to manually remove MailEnable or any of its residual components.
Please note that some of these steps are likely to indicate errors,
which will likely because the component has
already been removed using the normal uninstall process:
1. Open the IIS Manager. This can be found under
(Start->Programs->Administrative Tools->Internet Service Manager).
Examine each of the Web Sites installed on your computer. If any of these sites
contain either a MEAdmin or MEWebMail virtual directory, then remove the virtual
directory. Remove the MailEnable WebMail IIS site, the
MailEnable WebAdmin site, the MailEnable
Protocols site and the MailEnable Mobile
site. Remove the MailEnableEASPool and
MailEnableAppPool application pools. (you may need to first
stop the applications pools and kill any w3wp.exe proceses via Windows Task
Manager that are running under the IME_ADMIN account).
2. If you have
version 4 or earlier open Component Services
(Start->Programs->Administrative Tools->Component Services). Browse the
folder tree under Component Services->Computers->My Computer->COM+
Applications. Remove any COM+ applications that have "Mail Enable" in their
title.
3. Using the Windows Service Control Manager, stop any MailEnable
Services that are running on the machine. The Service Control Manager can be
found under Start->Programs->Administrative Tools->Services.
4.
Using the Windows command prompt, go to the C:\Program Files (x86)\Mail
Enable\Bin64 directory. This will be the bin directory if you are using it under
a 32bit version of Windows. Run the following command lines. Some applications
may not exist on your machine, depending on your version of MailEnable, so may
produce an error which can be ignored:
MEHTTPS.EXE
-remove
MEIMAPS.EXE -remove
MELSC.exe -remove
MEMTA.exe
-remove
MEPOC.exe -remove
MEPOPC.exe -remove
MEPOPS.exe
-remove
MERADMS.exe -remove
MESMTPC.exe -remove
MESMSC.exe
-remove
sc delete MEDMS
sc delete MELDAPS
sc delete MEMIS
sc delete
MEXMPPS
5. Using the command window opened in Step 4, run the following commands from the command prompt (if MailEnable is installed on a 32Bit Windows operating system then replace the "SYSWOW64" with "SYSTEM32"):
%WINDIR%\SYSWOW64\REGSVR32 /u MEAOAM.DLL
%WINDIR%\SYSWOW64\REGSVR32 /u
MEAOAU.DLL
%WINDIR%\SYSWOW64\REGSVR32 /u
MEAODP.DLL
%WINDIR%\SYSWOW64\REGSVR32 /u
MEAOLS.DLL
%WINDIR%\SYSWOW64\REGSVR32 /u
MEAOMF.DLL
%WINDIR%\SYSWOW64\REGSVR32 /u
MEAOPC.DLL
%WINDIR%\SYSWOW64\REGSVR32 /u
MEAOPO.DLL
%WINDIR%\SYSWOW64\REGSVR32 /u
MEAOPS.DLL
%WINDIR%\SYSWOW64\REGSVR32 /u
MEAORA.DLL
%WINDIR%\SYSWOW64\REGSVR32 /u
MEAOSM.DLL
%WINDIR%\SYSWOW64\REGSVR32 /u
MEAOSO.DLL
%WINDIR%\SYSWOW64\REGSVR32 /u
MEAOSP.DLL
%WINDIR%\SYSWOW64\REGSVR32 /u
MEAOSV.DLL
%WINDIR%\SYSWOW64\REGSVR32 /u
MEAdmin.dll
%WINDIR%\SYSWOW64\REGSVR32 /u
MEAdminAV.dll
%WINDIR%\SYSWOW64\REGSVR32 /u
MEAdminFiltering.dll
%WINDIR%\SYSWOW64\REGSVR32 /u
MEAdminHTTPMail.dll
%WINDIR%\SYSWOW64\REGSVR32 /u
MEAdminIMAP.dll
%WINDIR%\SYSWOW64\REGSVR32 /u
MEAdminLS.dll
%WINDIR%\SYSWOW64\REGSVR32 /u
MEAdminMTA.dll
%WINDIR%\SYSWOW64\REGSVR32 /u
MEAdminPOPC.dll
%WINDIR%\SYSWOW64\REGSVR32 /u
MEAdminPOPS.dll
%WINDIR%\SYSWOW64\REGSVR32 /u
MEAdminSF.dll
%WINDIR%\SYSWOW64\REGSVR32 /u
MEAdminSMTP.dll
%WINDIR%\SYSWOW64\REGSVR32 /u
MEAdminWebAdmin.dll
%WINDIR%\SYSWOW64\REGSVR32 /u
MEAdminWebMail.dll
6. From the Windows command prompt (with
administrative privileges), type 'regedit'. Delete the following registry keys
and their children:
HKEY_LOCAL_MACHINE\SOFTWARE\Mail Enable
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mail Enable
Exit the registry editor.
From the Windows command prompt (with
administrative privileges), execute the following commands:
net user IME_ADMIN /DELETE
net user IME_USER /DELETE
net localgroup IME_STORE_GROUP /DELETE
7. Using Windows Explorer,
delete the C:\Program Files (x86)\Mail Enable directory (or the directory you
installed MailEnable to) and all its contents. This will delete all the email
data and configuration information.
Note: Some files on your machine may be locked and it may be necessary to reboot your machine to remove any locks on the files before attempting to delete them. If you have changed paths for items in the MailEnable administration program, such as logging, paths you can delete these.
8. Enterprise Edition users may also need to remove the MailEnable database from any third party database storage software i.e. MySQL or Microsoft SQL Server. Also the ODBC DSN can be removed.
Product: | MailEnable (All Versions) |
Category: | Installation |
Article: | ME020097 |
Module: | Installer |
Keywords: | uninstall,manual,manually,remove,mailenable,add/remove,delete,deleting |
Class: | HOWTO: Product Instructions |
Created: | 16/04/2003 12:29:00 PM |
Revised: | Thursday, May 29, 2025 |
Author: | MailEnable |
Publisher: | MailEnable |