Diagnostic Report states "Invalid system entries" for Address Map Validity
SYMPTOMS
Diagnostic Report states "Invalid system entries" for Address Map Validity.
CAUSE
This error indicates that the ADDRESS-MAP may be corrupted or is missing critical system entries. The entries may be missing if the ADDRESS-MAP.TAB file has been manually edited or if file corruption has occurred. If the default Tab Delimited Files configuration is being used, these entries will be missing from the ADDRESS-MAP.TAB file located under the Config Directory. The format of the ADDRESS-MAP.TAB file is described in the System Manual (under the MailEnable Program Group). If Enterprise Edition is being used with a database configuration then the entries may be missing from the ADDRESS_MAP table of the MailEnable database.
RESOLUTION
This file is located in: C:\Program\Files\Mail Enable\Config (assuming a default installation).
Open the ADDRESS-MAP.TAB file in Notepad and ensure that it contains the following entries at the top of the
file:
[SMTP:*] TAB TAB 0 TAB System CRLF
Note: The formatting extract
above represents Carriage Return Line Feed and the TAB characters as CRLF and
TAB respectively. TAB is the result of pressing the TAB key on the keyboard and
CRLF is the equivalent of pressing the Enter key.
The format of this file is explained in System Guide under
the MailEnable folder. These entries should not have been removed and therefore
it may be possible that the address map is corrupt. If a backup of the
Address-Map.Tab exists, compare it against the one in the CONFIG
directory.
MORE INFORMATION
Diagnostic Utility reports Invalid System Entries: http://www.mailenable.com/kb/content/article.asp?ID=ME020215
Error: Recipient is not defined in address map: http://www.mailenable.com/kb/content/article.asp?ID=ME020219
| Product: | MailEnable (All Versions) |
| Category: | Other |
| Article: | ME020110 |
| Module: | General |
| Keywords: | Address-map,diagnostic,invalid,system,entries,validity |
| Class: | ERR: Product Error |
| Created: | 24/04/2003 2:34:00 PM |
| Revised: | Wednesday, May 4, 2016 |
| Author: | MailEnable |
| Publisher: | MailEnable |
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