Diagnosing Outlook/Outlook Express Error Codes
SUMMARY
Common Outlook/Outlook Express error codes that may be returned when attempting to send, receive or access mail.
DETAIL
Outlook/Outlook Express Error Codes:
| Error | Service | Description |
| 0x800CCCF4 | HTTPMail | Outlook settings may be invalid or a firewall is preventing connection to the remote MailEnable server. http://www.mailenable.com/kb/content/article.asp?ID=ME020014 |
| 0x800CCC79 | SMTP | SMTP Relay settings are preventing messages being sent to MailEnable. Ensure you have enabled SMTP Authentication. http://www.mailenable.com/kb/content/article.asp?ID=ME020335 |
| 0x80042109 | SMTP | Outlook is unable to connect to the outgoing (SMTP) e-mail server. http://www.mailenable.com/kb/content/article.asp?ID=ME020014 |
| 0x8004210A | POP | The operation timed out waiting for a response from the receiving (POP) server. Establish whether it is possible to telnet to port 110 of the mail server. http://www.mailenable.com/kb/content/article.asp?ID=ME020014 |
| 0x800CCC0F | POP | The mail client is unable to contact the MailEnable server, most likely because a firewall is preventing access or the supplied IP Address is incorrect. http://www.mailenable.com/kb/content/article.asp?ID=ME020014 |
| 0x8004210B | POP |
Verify that the service pack for Microsoft Office XP is installed. Also see: http://support.microsoft.com/?kbid= 304008 |
| 0x800CCC0D | POP | Verify that the mail client is correctly configured. EIther specify an IP address or a host name as the mail server when configuring the mail client settings. If specifying a host name then it must be defined in your DNS as a Host record. Please review this article: http://www.mailenable.com/kb/content/article.asp?ID= me020202 |
| 0X800CCC0E | SMTP | This error means that you are
able to connect to the server via POP, but the SMTP Service is either not
running or is configured incorrectly. Verify if the SMTP service is running by using the telnet utility to telnet to port 25 of the mail server. If the server responds, then the issue is most likely that the mail client settings are invalid. Review the following article: http://www.mailenable.com/kb/content/article.asp?ID= me020075 |
MORE INFORMATION
Troubleshooting mail client connectivity to MailEnable: http://www.mailenable.com/kb/content/article.asp?ID=ME020075
How to test HTTPMail connectivity between Outlook Express and MailEnable: http://www.mailenable.com/kb/content/article.asp?ID=ME020039
| Product: | MailEnable (All Versions) |
| Category: | Environment |
| Article: | ME020134 |
| Module: | Other |
| Keywords: | Outlook,codes,0x800CCCF4,0x800CCC79,0x80042109,0x8004210A,0x800CCC0F |
| Class: | INF: Product Information |
| Created: | 12/06/2003 1:53:00 AM |
| Revised: | Wednesday, May 4, 2016 |
| Author: | MailEnable |
| Publisher: | MailEnable |
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