Error 'Web Administration is Disabled' when trying to login to web administration


SYMPTOMS

Error "Web Administration is Disabled" when trying to login to web administration.

CAUSE

The error "Web Administration is Disabled" is returned if web administration has not been enabled for the post office that is being accessed.

RESOLUTION

Make sure web administration is enabled for the post office that is being accessed. This can be done in the MailEnable Administration program. Right click on the post office and select Properties from the popup menu. There is a tab labelled "Web Admin" with options to enable or disable web administration for a post office.

Next, ensure that the mailbox that is set to manage the post office is set to "ADMIN" (or "ADMIN" or "SYSADMIN" in Enterprise Edition). This can be done in the MailEnable Administration Program by selecting a mailbox. This will open the mailbox properties. In the Mailbox properties set the "Mailbox Type" item to be the ADMIN.

MORE INFORMATION

How to access Web Administration:Article ME020132

What is Web Administration?:Article ME020042



Product:MailEnable (Pro-Any Pro-1.X Ent-Any Ent-1.X)
Article:ME020171
Module:WebAdmin
Keywords:Webadmin,is,disabled,ADMIN,postoffice.sys,web,administration,admin
Class:ERR: Product Error
Revised:Wednesday, May 4, 2016
Author:
Publisher:MailEnable