SYMPTOMS
Downloading an attachment shows that the saved file is 0k in size. There may also be an entry in the event log indicating "Response Buffer Limit Exceeded".
CAUSE
IIS6.0/Windows 2003 uses a setting called AspBufferingLimit' to specify the maximum number of bytes allowed in the body of an ASP response. The default for this is 4194304 (4Mb).
RESOLUTION
Instructions for resolving this issue
follow:
1. Stop the World Wide Web Publishing Service.
This can be done from the Windows Command Prompt as: net stop w3svc
2.
In the C:\Windows\System32\Inetsrv directory, find a file called
metabase.XML.
3. Copy the original file in Notepad and find the line
"AspBufferingLimit".
4. Change the value of this entry to a higher
value.
5. Save the file.
6. Start the World
Wide Web Publishing Service. This can be done from the Windows Command Prompt
as: net start w3svc
Note: If the Metabase.XML
file is locked, try starting Windows in Safe-mode to be able to change that file.
The change should be able
to be made without stopping the web services by opening the IIS control
panel, right clicking on the server icon in the treeview, selecting Properties
from the popup menu and selecting the option labelled "Allow changes to MetaBase
configuration while IIS is running".
MORE INFORMATION
Error 'The attachment could not be added to the message' when uploading files under Windows 2003: http://www.mailenable.com/kb/content/article.asp?ID=ME020179
Attachments being removed: http://www.mailenable.com/kb/content/article.asp?ID=ME020266
Product: | MailEnable (Pro-Any Pro-1.X Ent-Any Ent-1.X) |
Article: | ME020254 |
Module: | WebMail |
Keywords: | Windows,2003,attachments,4MB,Webmail,file,size,limitation,0k,attachment |
Class: | PRB: Product Problem or Issue |
Revised: | Wednesday, May 4, 2016 |
Author: | MailEnable |
Publisher: | MailEnable |