When trying to configure a message/subject content filter in web mail, the criteria is greyed out
SYMPTOMS
When trying to configure a message/subject content filter in web mail, the criteria is greyed out.
CAUSE
This usually indicates that a system administrator has configured a message/subject filter for the user and has configured the filter to use a word template to refer to when criteria is met. When a word template has been configured in this way, users are unable to change these criteria.
MORE INFORMATION
Global/Mailbox Filtering - Troubleshooting: http://www.mailenable.com/kb/content/article.asp?ID=ME020356| Product: | MailEnable (Ent-Any Ent-1.X) |
| Category: | Configuration |
| Article: | ME020382 |
| Module: | Other |
| Keywords: | Mailbox,filtering,word,list,template,web,mail,webmail,greyed,out,filter |
| Class: | PRB: Product Problem or Issue |
| Revised: | Wednesday, May 4, 2016 |
| Author: | MailEnable |
| Publisher: | MailEnable |
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