Uploading attachments larger than 10000KB fails through web mail


SYMPTOMS

Uploading attachments larger than 10000KB fails through web mail.

CAUSE

HTTP runtime size limit restriction within the web.config file.

RESOLUTION

Navigate to the following location where you installed the software to:

Mail Enable\BIN\NETwebmail\

Locate the file "web.config" and open it up in Notepad. Locate the following line in the file:

<httpRuntime maxRequestLength="10240" executionTimeout="3600" />

The value that needs to be changed is: httpRuntime maxRequestLength="10240".

MORE INFORMATION

If changing the value within the MailEnable "web.config" file does not resolve the uploading failure, then the next step would be to inspect the following Microsoft Knowledge Base article that explains how to edit the maxAllowedContentLength property in the ApplicationHost.config file:

http://support.microsoft.com/kb/942074

 



Product:MailEnable (ME-2.X Pro-2.X Ent-2.X)
Category:Other
Article:ME020445
Module:WebMail
Keywords:attachment,upload,.aspx,large,attachments,fails,size
Class:TRB: Troubleshooting (Configuration or Environment)
Revised:Wednesday, May 4, 2016
Author:
Publisher:MailEnable