SUMMARY

This article explains how to edit the MTA agent's "pickup event" timeout value

DETAIL

The MTA agent's pickup event timeout value is set by default to 60000 milliseconds. Some pickup events require more time to execute so if the timeout value is exceeded then the MTA will terminate the pickup event.

MORE INFORMATION

To change the pickup event timeout value follow the steps below:

• Open up Windows "regedit".
• Navigate to the following MailEnable registry branch: HKEY_LOCAL_MACHINE\SOFTWARE\Mail Enable\Mail Enable\Agents\MTA
• Locate the following keyname: Pickup event timeout
• Change the value from 60000 - 100000
• Restart the MTA agent