When performing a backup within Parallels Panel, mailbox data is not backed up. The Parallels Panel "psadump.log" file may display the following error when this issue occurs:
Warning:Provider 'MailEnable' is not available. Cannot backup messages..
The following registry key is missing from the MailEnable registration branch:
HKEY_LOCAL_MACHINE\SOFTWARE\Mail Enable\Mail Enable
Registry key = Version
|Class:||PRB: Product Problem or Issue|
|Revised:||Wednesday, May 4, 2016|