This article provides detail on how to configure MailEnable autodiscovery for compatibility across all client devices for all hosted domains within MailEnable. Not all devices that use autodiscovery implement all the autodiscovery methods, so in order to be compatible with all, you are limited on how you can configure this on your server. This article describes the minimum you need to do so that clients autodiscover correctly and don't get warnings in their device about SSL errors.
Configuring autodiscovery services within MailEnable to cover compatibility across all client devices and every hosted domain requires adding DNS host names within DNS, assigning dedicated IP addresses and obtaining SSL certificates for each domain requiring the autodiscovery service.
To be compatible with all devices you need an SSL certificate for the email domains you wish to give autodiscover support to. The SSL certificate must be either autodiscover.example.com or example.com. If you wish to use example.com in your certificate, this domain must be hosted on the server MailEnable is on, and you must add the autodiscover directory to this site, as explained below. Because of this it is usually easier to use autodiscover.example.com. You will also need an IP address for the SSL autodiscover to service the requests on (an IP address is required for each domain).
Create an A record in your local DNS server under the domain that will be used for autodiscover (or via your hosting provider hosting the DNS server). This needs to be autodiscover.example.com. It needs to point to the IP address that the MailEnable Protocols website under IIS is bound to.
The above steps need to be applied for each domain that requires the autodiscovery service compatability to cover all client devices.
|Product:||MailEnable (All Versions)|
|Class:||HOWTO: Product Instructions|
|Revised:||Monday, August 29, 2016|